Privacy Policy

1. Information We Collect

When you visit our site or make a purchase, we collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address when you create an account or place an order.
• Payment Information: Payment details are processed securely through our payment provider (PayPal). We do not store your credit card information on our servers.
• Usage Data: Pages visited, time spent on site, browser type, and device information to improve your experience.

2. How We Use Your Information

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To communicate about promotions, new products, or changes to our policies (you can opt out at any time)
• To improve our website, products, and customer service
• To detect and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only with:

• Service Providers: Shipping carriers, payment processors, and email service providers who help us operate our business.
• Legal Requirements: When required by law, regulation, or legal process.

4. Cookies

We use essential cookies to keep your cart and session active. We do not use advertising or third-party tracking cookies.

5. Data Security

We use industry-standard SSL encryption and secure protocols to protect your personal data. Payment processing is handled by PCI-compliant providers.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications

To exercise any of these rights, contact us at support@elsscrubs.com.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.